Saturday, December 28, 2019
The Effect Of Conditioned Response On Hr Student s Name...
Effect of Conditioned Response on HR Studentââ¬â¢s name Institution Abstract This report is based on an experiment to investigate the effect t of a tone conditioned stimuli to heart rate. The study used 56 participants mean age 24.20 years where 15 were male and 41 were female. The study was purely experimental where the participants were subjected to a specified tone either at rest or when hopping and then were asked to count their heart beat rate using the palpation method. The experiment took place in three phases- pre-test, training and the post-test. Heart rates results for each participant was recorded in each phase and the mean heart rate was calculated for the pre-test and post-test. Results indicated higher mean rates and standard deviation for post -test in comparison to the pre-test. A sample t-test was also carried out for pre-test vs post-test mean hear rate measurements. Analysis of the results showed that tone conditioned stimuli led to increased heart rates. Effect of Conditioned Response on HR A conditioned stimulus in classical conditioning can be defined as a learned response in relation to a previously neutral stimulus (Domjan, Grau, amp; Krause, 2010). It is a learned reflexive response that is evoked when one is exposed to the same response (Schreurs, Smith-Bell, amp; Burhans, 2011). While there has been an increasing acute awareness in relation to the interactions of heart rate with conditioned responses, can heart rates really be altered throughShow MoreRelatedShopping Mall (Research Project)10466 Words à |à 42 PagesResearch on Shopping Mall in NCR being submitted to the U.P.TECHNICAL UNIVERSITY for the partial fulfillment of the requirement for the degree of Master of Business Administration is my own endeavors and it has not been submitted earlier to any institution/university for any degree. Place: Date: ( ) ACKNOWLEDGEMENT The satisfaction and euphoria that accompany the successful completion of any task would be incomplete without the mention of the people whoRead MoreOperation Management of a Garments Factory of Bangladesh11569 Words à |à 47 Pagesstarting current job/position at Concord and its effects. 5. To find out Training and Development program/course/ workshop after starting current job/position at Concord and its effects. 6. To determine the need or reason of Any/New/Additional training and development. 7. To find out the training and development employee recommend to this company to build career or to perform task/ job and also support for benefit. 8. To find out the effect or determine usefulness the on your job/currentRead MoreFundamentals of Hrm263904 Words à |à 1056 PagesThis online teaching and learning environment integrates the entire digital textbook with the most effective instructor and student resources With WileyPLUS: Students achieve concept mastery in a rich, structured environment thatââ¬â¢s available 24/7 Instructors personalize and manage their course more effectively with assessment, assignments, grade tracking, and more manage time better study smarter save money From multiple study paths, to self-assessment, to a wealth of interactive visualRead MoreLibrary Management204752 Words à |à 820 PagesCongress Subject Headings: Principles and Application, Fourth Edition Lois Mai Chan Developing Library and Information Center Collections, Fifth Edition G. Edward Evans and Margaret Zarnosky Saponaro Metadata and Its Impact on Libraries Sheila S. Intner, Susan S. 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Lawsson 215 IDENTIFYING AND MANAGING DIVERSITY OF WORKFORCE Robert D. Lawsson (MSc) Abstract The objective of this work is to complete a research proposal on the comparison of work values for gaining of knowledge for management of the multi-generation workforce. The specific focus is upon Generation ââ¬ËXââ¬â¢ and the Millennium Generation which are the two primary groups comprising the new workforce. Lawsson R.D. - Identifying and Managing Diversity of Workforce 216 Business IntelligenceRead MoreDeveloping Management Skills404131 Words à |à 1617 Pagesbuilt-in pretests and posttests, focus on what you need to learn and to review in order to succeed. Visit www.mymanagementlab.com to learn more. DEVELOPING MANAGEMENT SKILLS EIGHTH EDITION David A. Whetten BRIGHAM YOUNG UNIVERSITY Kim S. Cameron UNIVERSITY OF MICHIGAN Prentice Hall Boston Columbus Indianapolis New York San Francisco Upper Saddle River Amsterdam Cape Town Dubai London Madrid Milan Munich Paris Montreal Toronto Delhi Mexico City Sao Paulo Sydney Hong Kong Seoul SingaporeRead MoreChange Management49917 Words à |à 200 PagesMBA ââ¬âH4010 Organisational Development And Change ORGANISATIONAL DEVELOPMENT AND CHANGE UNIT ââ¬â I LEARNING OBJECTIVES The student is expected to learn the following concepts after going through this unit. 1. Change 3. Planned Change 5. Unplanned Change 2. 4. 6. Stimulating Forces Change Agents Lewinââ¬â¢s Three Step Model The change means the alteration of status quo or making things different. It may refer to any alteration which occurs in the overall work environment of an organizationRead MoreManaging Information Technology (7th Edition)239873 Words à |à 960 PagesIII-5 NIBCOââ¬â¢s ââ¬Å"Big Bangâ⬠: An SAP Implementation CASE STUDY III-6 BAT Taiwan: Implementing SAP for a Strategic Transition CASE STUDY III-7 A Troubled Project at Modern Materials, Inc. CASE STUDY III-8 Purchasing and Implementing a Student Management System at Jefferson County School System CASE STUDY IV-1 The Clarion School for Boys, Inc.ââ¬â Milwaukee Division: Making Information Systems Investments CASE STUDY IV-2 FastTrack IT Integration for the Sallie Mae Merger CASE
Friday, December 20, 2019
Essay The 2008 Irish Financial Crisis - 526 Words
The 2008ââ¬â10 Irish financial crisis is a most important political and financial crisis in the Republic of Ireland, consider being responsible for the countrys fall into recession for the first time since the 1980s. The Irelandââ¬â¢s economy expanded rapidly during the Celtic Tiger years due to a low corporate tax rate, low ECB interest rates, and other systemic factors. Ireland has transformed in recent years from an agricultural focus to a modern knowledge economy, focusing on services and high-tech industries and dependent on trade investment. Unemployment decreased from 16% 1994 to 4% in 2000. That was the first time in the full history. The ISEQ general index reached a max out of 10,000 points in April 2007 and fell to 1,987 points, byâ⬠¦show more contentâ⬠¦They didnââ¬â¢t paid mortgage back to the banks. EFFECTS OF THE BANKING CRISIS: Home Prices Collapsed: In the late 2007, the home prices collapsed. When the price of the asset become too high far out of the line with fundamentals, however they must come down, and eventually the housing price bubble burst. Damage Public Interest: Irish crisis resulted in loss of trust in government institutions ant the capitalist economic system. Many of the householdsââ¬â¢ confidence in the financial system were shaken. Mortgage Default: At November 2010, if one family defaults it will be taken as pariahs. But if 200,000 default they are powerful political constituency. Emigration: The office of central Statistics estimated that in between April, (2009-10) 34,500 people left the county. It was also notable that many of them were Irish people. People move other countries except UK, EU or US. Government Emergency: In October 2008, the Irish government guaranteed all deposits. In 2009, the government had nationalized one of the three largest banks. Irish government injected capital into the other to banks. Student Action: Thousands of students, their parents on November 2011 descended on Dublin from around the country marched on Government building concerns about the reintroduction of third level fees. Other protests: Thousands of people marched against austerity in Dublin. Many labors protested in Dublin. Video game retail companies close their storesShow MoreRelatedThe Irish Financial Crisis Was Both Predictable and Preventable. to What Extent Do You Agree with This Statement?1113 Words à |à 5 PagesIrish Financial Crisis has attracted much attention recently. Driven by booms in property and lending, it left the society with massive issues such as high unemployment, insolvent banks and huge government deficit(Kelly, 2010, P1). There are many debate surrounding on whether the crisis could be predicted and prevented. This essay will attempt to demonstrate that Irish Financial Crisis was both predictable and preventable. It will first state that Irish Financial Crisis was predictable through theRead MoreIreland s Financial Disaster1371 Words à |à 6 Pagesââ¬Å"Irelandââ¬â¢s financial disaster shared some things in common with Icelandââ¬â¢s. It was created by sort of men who ignore thei r wives suggestions that maybe they should stop and ask for directions. But while the Icelandic male used foreign money to conquer foreign places (trophy companies in Britain, chunks of Scandinavia etc.) ââ¬â the Irish male used foreign money to conquer Ireland. Left alone in a dark room with a pile of money, the Irish decided what they really wanted to do with it was buy Ireland.Read MoreIceland s Impact On The Economy1105 Words à |à 5 Pagesexchange rate allowed Icelandic government to come up with rapid resolution of its banking crisis without bailing out creditors. Iceland s combination of a flexible exchange rate and a policy of closing its failed banks appears to have served the country well in the aftermath of the financial crisis. Banking crises in Iceland and Ireland came to a head at the height of the financial crisis in September and October 2008. These countries took quite different approaches in dealing with these difficultiesRead MoreFrom Celtic Tiger to the Financial Crisis in Ireland1735 Words à |à 7 PagesThe latest history of the Irish economy: from Celtic Tiger to the financial crisisCeltic tiger is a term used to describe the economy of Ireland during a period of rapid economic growth starting in the second part of the 1990s and ending in approximately 2007-2008. During that time Ireland experienced a boom which transformed the country from one of the poorest states in Europe into one of the wealthiest. The term Celtic Tiger was first coined by an Irish economist Morgan Stanley and derives fromRead MoreTaking a Look at Ireland1207 Words à |à 5 Pages to move away. The Irish government is sending letters to almost 6,000 unemployed people, asking them to take jobs in other co untries. Although the Irish government is sending these letters, no one is being forced to leave the country. This topic has intreged me and wanting to research more on this country. Bibliography Facts about Ireland | Authentic Ireland Travel. Facts about Ireland | Authentic Ireland Travel. Irish Welcome Tours, n.d. WebRead MoreThe Deregulation and Growth of Financial Markets681 Words à |à 3 Pagesderegulation of financial markets and the large flow of capital between countries contributed to vulnerability of the contemporary global financial system. Deregulation is defined as the removal of rules and restrictions, when this occurred within the financial markets it allows financial institutes more freedom, it encouraged new ways of lending and made funds more accessible to lenders. Deregulation has been ongoing in financial markets for more than 30 year, this has allowed financial institutionsRead MoreThe Debt Crisis Of The European Nation1612 Words à |à 7 PagesCharmia Graham Professor Owens 9 July 2015 Global Issues Sovereign Debt Crisis in the European Nation The burden of debt in the European Union, especially in Greece and Ireland, is detrimental to the continent s economy and people. Not only is it an issue throughout Europe itself, but it has become a dominant issue in global economics as well. As these European governments struggle to get back on their feet, the fate of the euro is clinging for life. It has become clear of the extremely highRead MoreEssay on Will the European Union Survive?1628 Words à |à 7 Pagesdeficits, some at over 100% GDP, which are attached to several EU countries. This European crisis is a continuation of the global financial crisis, but also an issue which was brought upon themselves, largely by Greece. The Greek government funding crisis resulted in the crash of one of the fastest growing eurozone economies, ensuing in large amounts of accumulative debt. This then resulted in the spreading of the crisis beyond Greece, to nations such as Ireland, which didnââ¬â¢t have a particularly stable economyRead MoreThe Global Financial Tsunami During 2007-20091591 Words à |à 7 PagesThe Global Financial Tsunami during 2007-2009 is considered as the most serious financial crisis since the second half of the twentieth century, leading to liquidity shortage in the worldââ¬â¢s main financial markets, further influencing the real economy, and sending the world into recession. This crisis primarily stemmed from the subprime mortgage crisis in the U.S., which can be interpreted as the banking emergency triggered by the burst of the real estate market bubble, excessive credit, and abuseRead MoreThe Debt Of The Irish Banking System1798 Words à |à 8 Pagesproviding cheap credit to both builders and home buyers The total amount of mortgage loans shot up from sixteen billion euros in 2003 to one hundred six billion euros in 2008 (FN). The subprime lending allowed Irish citizens to qualify for loans that would not qualify in normal conditions. The EMU also allowed the Irish financial institut ions to provide mortgages to these homeowners and builders at historically low rates. Many of these loans meant for business ventures were used to make risky investments
Thursday, December 12, 2019
Computers in Finance free essay sample
Computers help the finance industry accomplish analysis unheard of years ago. Computers have revolutionized the financial industry and the way finance works by automating complex calculations and providing instant communication and news. The sophisticated way we do business and economics today would have been impossible only a few decades ago, due largely to the impact of computer technology on our ability to make financial decisions. Communication o One of the primary uses of computing power is for communicating remotely and instantly among people and computer networks. This system allows producers of goods to instantly access price information in faraway places and make decisions about where and when to sell. Financial traders, such as stock brokers, can also keep abreast of the stock prices and trade volumes around the world, from the London to the Tokyo exchanges, and to make their own trades based on that information. Simulation o Specialized simulation software packages allow financial analysts to model many possible outcomes in the economy and in business. We will write a custom essay sample on Computers in Finance or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page For instance, an analyst might describe a 20% probability of an investment making $100,000, a 10% probability of losing $20,000, and the most likely scenario of making between $40,000 and $60,000. The simulation software can then calculate all the most likely scenarios, and make a recommendation as to how much to spend on that investment. Automation Computers can perform automatic calculations, and even automatically retrieve information needed to perform those calculations. For example, Quickbooks or Peachtree accounting software can automatically obtain bank account information and transaction records from a bank, and then perform calculations to show a business owner their current cash, accounts payable, profit and loss, etc. Excel templates automatically perform mathematical calculations and create graphs and charts, allowing financial professionals to understand meaningful data at a glance. Record-Keeping o Before the advent of computers, all financial records were handwritten on paper, or even carved on tablets in ancient times. Having financial records is essential for determining who is in debt to whom, how much is owed in taxes, how much money is on deposit at a bank, and so on. Computers can store millions of documents in a very small space, allowing us to keep more in-depth records about more transactions, without taking up nearly so much physical space. http://www. ehow. com/list_5977247_roles-computer-finance. html
Wednesday, December 4, 2019
Organizational Behavior free essay sample
The purposes of this paper to describe what I believe are important elements of organizational behavior and how these elements can challenge the effectiveness of a private security agency. ââ¬Å"Organizational Behavior (OB) is the study and application of knowledge about how people, individuals, and groups act in organizations. It does this by taking a system approach. That is it interprets people- organization relationships in terms of the whole person, whole organization, and whole social system. Its purpose is to build better relationships by achieving human objectives, organizational objectives, and social objectivesâ⬠(Scribd, 2013). Organizational Behavior Paper In the criminal justice system and private security agency establish important matter with an effective organizational behavior to operate their job duties correctly. In private security agency their ultimate objective and goals is to target organization to satisfy a customers, need, want, and demand in a successful matter. Private security have these combine elements to build framework or model to the company to organize and operate from. We will write a custom essay sample on Organizational Behavior or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Managers in private security have organizational behavior in the company to help him or her on making decision, direct attitude of employees, allocating resources, perform range of activities, and replacing institution with systematic study. Private security agency manager and supervisor achieve his or her goals by communicating any human behavior work using common language. Managers need to focus and predict which employees are productive and dedicated workers as well which employees lack his or her job duties. Private security manager task is preventing this action from happening in his or her company. The responsibility of each manager in each site of private security is to have an impact in the performance outcome of hos orà her employees. Private security managersââ¬â¢ pursuits and monitor employees behavior skills development, team effort, and productivity. In every company there going to be a diversity with people when working together because of different background and cultural values. Another thing to keep in mind when working with different people is everyone has his or her own personalities, point of view, and what work for one may not work for the other person. One person can work hard, persistence, and strict with his or her job duties as for other he or she may not be as serious with his or her part in the company. These factors should not affect the way employeesââ¬â¢ environmental workplace. He or she should be able to comply with his or her job duties with effectiveness and efficiently. There is a variety of challenges private security agency face in his or her company. The managers need to step in to be persistence and reduce employee turnover rate. Some employees may not want stay in the company when manager change the policy or the way he or she act toward the problem the company face with employees behavior. Some managers need to be carefully because he or she does not want to lose employees because of the turnover of the organization. Other challenges are the benefit private security managers retrieve from employeesââ¬â¢ motivation of the organization, better growth, job performance, job satisfaction, self-actualization, performance of organization, less absenteeism, turnover, grievance, human resources for society, society trust, and perform his or her job duties without any behavior problem. Conclusion In conclusion people behavior is generally predictable if we know how the person perceived the situation and what is important to him or her. Managers need to observe closely his or her employees behavior because managers does not perceive the environment in the same way as employeesââ¬â¢ his or her behavior can be non-rational. Employees are different as well if he or she is working together in the same position employees would work and act differently. Private security manager has to develop a fundamental respond that underline the way each employeeââ¬â¢s behavior is within the company. Organization behavior helps managers predict employeesââ¬â¢ behavior, reform them, and remove undesired behavior. Private security management deals with people organizational behavior studies helps to manage these people in a systematic way.Organization behavior should be in place in all departmentsà in the criminal justice system and private security agency to have a work free, safe, and behavior environment with employees, customers, society, community, social group, and social organizations. Organizational Behavior free essay sample Although some argue that OB-Mod it is a form of managerial manipulation and unethical, behavior modification aimed at increasing productivity is aimed at meeting the organizational goals and mission. Therefore, it could be argues that it is not unethical, but just good business practice. For example, this approach to motivation and dealing with problem behaviors is based on the application of learning theory to people in the workplace. This hardly seems unethical since it is used in schools and therapy regularly to change problem behaviors. However, it does limited the freedom of choice for the employees, so in this sense, it can be considered some form of managerial modification. Whether a person accepts reinforcement theory or not, will determine if you consider it a form of manipulation. Reinforcement theory holds that a desirable behavior can be increased by linking that behavior with positive outcomes, while undesirable behaviors can be decreased by linking them with negative consequences or by eliminating reinforces. We will write a custom essay sample on Organizational Behavior or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Although it is sometimes eferred to as manipulation (and therefore unethical), the advantage of this approach is that it focuses on specific behaviors in the workplace and is thus performance based. It also, at least to some degree, avoids sensitive personal counseling issues in a persons personal life, by focusing on what needs to be done to improve performance. Finally, it provides a clear structure and consequences to employees that encourage them to change in an observable way in a structured time frame (http://faculty. ss. edu/dswenson/web/OB/obmod. html). There has been some reported effectiveness of OB-Mod. For example, B. F. Goodrich has used OB-Mod to increase productivity by more than 300%, and Weyerhauser increased productivity in three different groups by 8%. However, a program initiated by Standard Oil of Ohio was discontinued due to failure to meet objectives, and A Michigan Bell program was considered only modestly successful. However, it is not always successful, because managers cannot find enough reinforcers at times. Perhaps there is a better way to influence and motivate employee behavior in a more open manner. Selling the vision, inclusion, open communication to name a few, have also shown to be highly effective in motivating employees.
Thursday, November 28, 2019
Uncitral Model Law Essay Example
Uncitral Model Law Essay Pepperdine Dispute Resolution Law Journal Volume 3 | Issue 3 Article 5 4-6-2012 UNCITRAL Model Law on International Commercial Conciliation: From a Topic of Possible Discussion to Approval by the General Assembly Robert N. Dobbins Follow this and additional works at: http://digitalcommons. pepperdine. edu/drlj Part of the Commercial Law Commons, Dispute Resolution and Arbitration Commons, International Law Commons, International Trade Commons, Legislation Commons, Other Law Commons, and the Remedies Commons Recommended Citation Dobbins, Robert N. 2003) UNCITRAL Model Law on International Commercial Conciliation: From a Topic of Possible Discussion to Approval by the General Assembly , Pepperdine Dispute Resolution Law Journal: Vol. 3: Iss. 3, Article 5. Available at: http://digitalcommons. pepperdine. edu/drlj/vol3/iss3/5 This Article is brought to you for free and open access by the School of Law at Pepperdine Digital Commons. It has been accepted for inclusion in Pepperdine Dispute Resolution Law Journal by an authorized administrator of Pepperdine Digital Commons. For more information, please contact Kevin. [emailprotected] du. Dobbins: UNCITRAL Model Law on International Commercial Conciliation: From UNCITRAL Model Law on International Commercial Conciliation: From a Topic of Possible Discussion to Approval by the General Assembly Robert N. Dobbins As has often been the case for this virtually unsung Commission of the United Nations, with little fanfare outside the United Nations earlier this year the General Assembly formally adopted the Model Law on International Commercial Conciliation (the Model Law) created by the United Nations Commission on International Trade Law (UNCITRAL; also the Commission). We will write a custom essay sample on Uncitral Model Law specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Uncitral Model Law specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Uncitral Model Law specifically for you FOR ONLY $16.38 $13.9/page Hire Writer Readers should not misconstrue the quietude as something indicative of insignificance. The Model Law is landmark legislation in this age of globalization, providing a solid foundation on which UN Member States and businesses can build international commercial relationships with the comfort of knowing that they can control the outcome of the inevitable future disputes. By no means a Pulitzer Prize winner, for those interested enough to inquire, the story of the creation of the Model Law is remarkable. The purpose of this Note is to give a snapshot of how, what began in the shadow of Arbitration as a possible work topic considered by the Commission . . . Conciliation, in the space of two and one-half years be- came the Model Law. As a secondary and intentional focus of this note, this author (conceding his own bias) hopes to allow the Secretariat of UNCITRAL to enjoy its well-deserved moment in the spotlight for its monumental efforts in the creation of the Model Law. In the first section of this Note, we will review the structure of the Secretariat the working arm of the Commission. Here we will also examine the Working Group the representatives of Member States and Non-Government Organizations (NGOs) who helped to craft the wording and the spirit of the Model Law. The second section will discuss some of the background to the actual process by which the Model Law went from the Commissions suggested 1. Report of the Working Group on Arbitration on the Work of Its Thirty-Second Session (Vienna, 20-31 March 2000), United Nations Commission on International Trade Law A/cn. 9/ 468 (10 April 2000) [Working Group Report 468J. Produced by The Berkeley Electronic Press, 2003 1 Pepperdine Dispute Resolution Law Journal, Vol. 3 [2003], Iss. 3, Art. 5 work topic to approval by the General Assembly. In this section we will begin with a short introduction to the concept of a model law a uniform legislative text intended as a tool for stabilization in its assigned subject. We will also consider the shadow of arbitration from which the Model Law emerged and can be recognized as covering a subject conciliation wholly distinguishable from arbitration. In the third section, we will explore the evolution of the Model Law. We will follow the progress of what began as a possible topic for consideration and, after extensive debate, negotiations, and redrafting, found its way to the final draft. We conclude in the fourth section with a discussion of the final draft how, in one and one-half years, the Secretariat and the Working Group had developed the Model Law and readied it for delivery to the Commission. This section ends with the words of the General Assembly acknowledging the Commissions remarkable achievement as it adopted the Model Law. I. THE SECRETARIAT AND THE WORKING GROUP: WHERE THE WORK GETS DONE Based in the magnificent city of Vienna, Austria, the Secretariat is the hard-working arm of the Commission responsible for taking from idea to fruition the concepts identified by the Commission as important to international trade law. The Secretariats under-staffed senior lawyers from 2 several different countries, taking directions from the Working Groups, prepare the draft provisions and working paper reports for the Working Group. The Secretariat also delivers the Report of the Working Group to the Commission. The Commission entrusted the work on the Model Law to the Working Group on Arbitration (which later became the Working Group on Arbitration and Conciliation [the Working Group]) with directions to the Secretariat to prepare the necessary documentation. Besides the Secretariat, the Working Group participants occupy three tiers: States Members of the Commission; 3 States observers; 4 and, observers from interna2. With apologies to the Secretariat for what may appear to be short shrift, a full discussion of its valuable service is beyond the scope of this note. As of this writing, the Secretariat oversees six Working Groups, including Arbitration and Conciliation: Publicly Financed Infrastructure Projects; Transport Law; Electronic Commerce; Insolvency; and, Security Interests. 3. At its inception, these were: Austria, Cameroon, China, Colombia, Egypt, Finland, France, Germany, Honduras, India, Islamic Republic of Iran, Italy, Japan, Lithuania, Mexico, Nigeria, Russian Federation, Singapore, Spain, Sudan, Thailand, United Kingdom of Great Britain and Northern Ireland, and the United States of America. ttp://digitalcommons. pepperdine. edu/drlj/vol3/iss3/5 2 Dobbins: UNCITRAL Model Law on International Commercial Conciliation: From [Vol. 3: 529, 2003] PEPPERDINE DISPUTE RESOLUTION LAW JOURNAL tional organizations. 5 The Working Group met twice annually, once in Vienna and then in New York City. 6 The meetings are conducted quite formally: a Chair and Rapporteur are elected, an agenda adopted, and discussion among Working Group participants i s conducted by recognition from the Chair. Sessions are conducted in English with real time translations into French, Russian, Chinese, Arabic, and Spanish. All proceedings are recorded, except for the frequent and fascinating behind-the-scenes discussions held off the record. At the end of each days session, the Secretariat prepares comprehensive working paper reports of the proceedings, presents the reports to the translators, and has the reports ready for distribution before the next mornings session begins. Boiled down to their essence, the working paper reports state the proposed legislative provisions, including alternative wording, and reflect the Working Groups deliberations and conclusions had during the session regarding each provision and alternative. 7 The report serves as the starting point for the next days session, and the basis for the final report produced at the end of the two-week session. THE CONCEPT OF A MODEL LAW Before we examine the evolution of the Model Law, a brief explanation of the concept of a model law is useful. The term refers to a form of legislative text. The text is designed so that it can be adopted in total, without modification, by Member States legislatures, at which point it 4. The States Members sit on a rotating basis and, when not represented on the Commission, rotate into observer status. These were originally representatives from: Argentina, Canada, Costa Rica, Cuba, Czech Republic, Denmark, Indonesia, Lebanon, Morocco, Netherlands, Peru, Poland, Portugal, Republic of Korea, Rwanda, Saudi Arabia, Slovakia, Sweden, Switzerland, Turkey, Ukraine and Venezuela. . Though no less active participants, the NGO-observers were: Economic Commission for Europe; NAFTA Article 2022 Advisory Committee; Permanent Court of Arbitration at the Hague; Cairo Regional Centre for International Commercial Arbitration; Chartered Institute of Arbitrators; International Chamber of Commerce (ICC); and the International Federation of Commercial Arbitration Institutions. 6. Most likely attributable to budge t constraints, the Working Group now meets only once per year. 7. For an example of this, go to www. uncitral. rg, click on travaux preparatoires,click on UNCITRAL Model Law on International Commercial Conciliation, scroll down to Working Group Reports, then click on any or all of the four that are listed. Produced by The Berkeley Electronic Press, 2003 3 Pepperdine Dispute Resolution Law Journal, Vol. 3 [2003], Iss. 3, Art. 5 would become the law of that State; hence the term model. The legislative provisions are crafted so that they can be adapted to fit within the Member States legislative and procedural framework. It can also be referred to in commercial contracts as the law to be applied in the event of a dispute. The underlying philosophy is to afford stability and advancement of international commerce through uniformity. 8 II. IN THE SHADOW OF ARBITRATIONP If you have been with us since the beginning of this note, you have twice read the phrase in the shadow of arbitration. Given its importance to the evolution of the Model Law, let us set this phrase in context. As noted above, the Working Group began as the Working Group on Arbitration. The States Members, States and NGO observers are, in large part, those who created the globally recognized and highly respected UNCITRAL Model Law on International Commercial Arbitration. The Commissions view that conciliation may be merely an extension of international arbitration was apparent. It was thought that, the initial Commission Report states, even if ultimately no new uniform text would be prepared, an in-depth discussion by delegates from all major legal social and economic systems represented in the Commission, possibly with suggestions for un iform interpretation would be a useful contribution to 0 the practice of international commercial arbitration. 1 This arbitration shadow both fostered and framed the debate on the Model Laws provisions. Fortunately, Working Group participants comments made on and off the record provided continuing reminders that conciliation is and must be treated as a process fundamentally distinguishable from arbitration. 8. International commerce contemplates State-to-State transactions, State-to-private business transactions, and business-to-business transactions. In the right situation, the term can include business-to-consumer transactions. Each type of transaction occurs in the international arena, the term international ultimately being defined in the Model Law (see Article 1). 9. To review the Arbitration Model Law, go to www. uncitral. org, click on approved text, then click on UNCITRAL Model Law on International Commercial Arbitration. You can also find there the Guide to Enactment, which discusses the letter and spirit of the model legislation. Note also, for examples, the NGO observers and the head of the United States delegation Howard Holtzman, considered to be an icon in (if not a founding father of) international commercial arbitration. 10. Working Group Report 468, supra, note 1. http://digitalcommons. pepperdine. edu/drlj/vol3/iss3/5 4 Dobbins: UNCITRAL Model Law on International Commercial Conciliation: From [Vol. 3: 529, 2003] PEPPERDINE DISPUTE RESOLUTION LAW JOURNAL III. THE MODEL LAW EVOLVES We have a snapshot of the Secretariat and have been exposed to the make up of the Working Group. We have a notion of the concept of a model law and an understanding that the Model Law emerged from the shadow of arbitration. Let us look now at the Model Laws evolution. As a foundation for its considerations, the Working Group acknowledged the growing use of conciliation as a process of choice for resolving commercial disputes. Intending conciliation and mediation as synonymous terms, the Working Group confirmed . . . that the use of such non- contentious methods of dealing with disputes deserved to be promoted and that the work of the Commission in the area should be geared to such promotion. They also wanted the picture of conciliation to be painted with the broadest brush to encompass an array of proceedings where the parties sought assistance from an independent and impartial third person to help the disputants reach an amicable settlement. Confirming that the process contemplated was a non-binding method of dispute resolution, the Working Group recognized that procedural techniques used to facilitate settlement and the expressions used to refer to the proceedings (for example, mediation) may differ. Whatever the form of text to be prepared (legislative or non-legislative), and by whatever name the process might be called, the consensus was to limit the context to commercial disputes. Similarly, the Working Group was clear that the overriding proposition throughout their deliberations was that party autonomy throughout the dispute resolution process was paramount. The Working Group had as a backdrop the previously-adopted UNCITRAL Conciliation Rules. 2 Though more procedural, the Conciliation Rules provided a frame of reference for the Working Groups substantive considerations as it began development of the Model Laws structure. At the outset, concerns were raised regarding confidentiality of information disclosed by the parties during the proceeding. Couched in terms of admissibility of certain evidence in subsequent judicial or arbitral proceedings, the Working Group recognized this fundamental aspect of con11. Id. 12. UNCITRAL Conciliation Rules (1980); Resolution 35/52 Adopted by the General Assembly on 4 December 1980. Produced by The Berkeley Electronic Press, 2003 5 Pepperdine Dispute Resolution Law Journal, Vol. 3 [2003], Iss. 3, Art. 5 ciliation. Their aim was to prevent a spillover of information into subsequent judicial or arbitration proceedings. As to cases where the parties have not agreed on a rule [governing confidentiality] the Working Group suggested, . . . he model provision should state that it was an implied term of an agreement to conciliate that the parties undertook not to rely in any subsequent arbitral or judicial proceedings on evidence of the types of facts to be specified in the model provision. 3 In their initial considerations, the Working Group was also concerned with issues relating to the role of the conciliator: could she subsequently serve as arbitrator, as a party representative in a subsequent proceeding, or as a witness in a later dispute? Other topics viewed as important included questions relating to enforceability of settlement agreements reached in conciliation; whether it was appropriate for a sitting arbitrator to assume a role of conciliator during the arbitration; what effect would proceeding with conciliation have on the running of limitation and prescription periods; should provisions be made that would treat conciliation agreements as binding; and, were there guiding principles of conciliation proceedings that needed to be articulated in any uniform provisions. There was also concern raised over whether the Working Group should attempt to draft a conciliators code of ethics . . . to build confidence in the conciliation process by distilling issues 4from the best traditions and openly enunciating standards of practice. Lest we lose sight of where we are, the preceding discussion in this section addressed only the starting point for the Working Group as of March 2000. As of this writing, we are a mere three years later, with the Model Law having been approved by the Commission and adopted by the General Assembly. When the Working Group met in March 2000, the Secretariat had not yet been given the task of beginning the draft legislative provisions. Working Group sessions only occurred approximately every six months, and the final draft of the Model Law was agreed upon in November 2001. In other words, in three sessions over a year and a half, the Working Group and the Secretariat met its Herculean challenge of creating the Model Law. To put this in context, after the March 2000 session, the Secretariat commenced drafting the initial legislative provisions. Over the ten days of the next Working Group meeting six months later, they debated the draft provisions, directing the Secretariat to make changes, additions, deletions, 13. 14. Working Group Report 468, supra note 1. Id. http://digitalcommons. pepperdine. edu/drlj/vol3/iss3/5 6 Dobbins: UNCITRAL Model Law on International Commercial Conciliation: From [Vol. 3: 529, 2003] PEPPERDINE DISPUTE RESOLUTION LAW JOURNAL and providing insight into the philosophical and practical thinking upon which the provisions were based. The Secretariat then had only another six months to re-draft and have ready well in advance of the next Working Group meeting the working paper containing the revised provisions and the detailed discussion of the basis upon which these provisions were created. Moving forward to March 2001, again, a ten day extensive debate; again, daily preparation of reports; and again, a Report prepared by the Secretariat and adopted by the Working Group reflecting the progress on what had become apparent would be UNCITRALs next model law. In case the reader may think this authors use of the term Herculean was a bit melodramatic, let us not forget the Secretariats and Working Groups task. Think about it a moment: we are dealing with a concept neither generally recognized, understood, nor accepted as a means of resolving international commercial disputes. Working Group participants represent constituencies with as broad and diverse perspectives and experiences as are found in the global marketplace. On one end of the spectrum is the developing Third World Country, with little if any stabilized legal system let alone alternative dispute resolution procedures; on the other end, are the dominant and sophisticated economies of the US, the UK, and others. And, let us not overlook the impact of the NGOs perspective, and the influence from the shadow of arbitration. More than 50 participants trying to create a universally acceptable and uniform Model Law governing international commercial conciliation; melodramatic or not, the task was Herculean. The final version of the Model Law restructured, consolidated and removed provisions found in the first draft. 5 Party autonomy throughout the process continued to be a dominant theme. The development of confidentiality and the role of the conciliator reflected the importance to the Working Group of these two aspects of the Model Law. Refinements were made to assure a clear understanding of the concept of internationality, to guide the parties in their effort to determine the place for the conciliation proceeding, and to provide an expansive definition of conciliation to assure the broadest application of the Model Law. Significant debate was 15. For a more comprehensive review of the development of the final draft, see the Report of the Working Group on the Work of Its Thirty-Fifth Session; UNCITRAL document A/cn. 9/ 506. Produced by The Berkeley Electronic Press, 2003 7 Pepperdine Dispute Resolution Law Journal, Vol. 3 [2003], Iss. 3, Art. 5 had on provisions designed to address the enforceability of settlement agreements borne of the conciliation. The Working Group had extensive discussions on the issue of if and how a conciliation would effect the running of the statute of limitations. In continued deference to assuring that parties control the conciliation process, provision was made for them to vary or exclude portions of the Model Law. Extensive discussion, drafting and re-drafting were had to address concerns about the use of information obtained during a conciliation in subsequent proceedings. And if there was not enough drafting and debate going on, the Secretariat, at the behest of the Working Group, also prepared its Guide to Enactment and Use of the UNCITRAL Model Law on International Commercial Conciliation. Finally, the Secretariat and the Working Group were ready for the final push. IV. THE FINAL DRAFT, ADOPTION BY THE COMMISSION THE IMPRIMATUR OF THE GENERAL ASSEMBLY The on-the-record debate is concluded, the discussion in the hallways and the quiet negotiations over lunch, dinner, cocktails are behind them, and the final draft Model Law meets the approval of the Working Group at the end of its November 2001 session. To get there, a drafting group met daily, often-times more than once and into the evening, working with the Secretariat to formulate language for the various provisions to be considered by the Working Group. During the time leading up to the eventful November session, the Secretariat prepared the draft Guide to Enactment and Use of the UNCITRAL Model Law on International Commercial Conciliation. As stated in its preamble, this comprehensive document was created as background and explanatory material. In large part derived from the travaux preparatoires, [t]he Guide explains why the provisions in the Model Law have been included as essential basic features of a statutory device designed to achieve the objec6 tives of the Model Law. 1 The Guide states, In preparing and adopting model legislative provisions on international commercial conciliation, the .. .Commission was mindful that such provisions would be a more effective tool for States modernizing their legislation if accompanied by background and explanatory information. The Commission was also aware of the likelihood that the model provisions would be used in a number of States with limited familiarity with conciliation as a method of dispute settlement. Primarily directed to executive branches of Governments 16. Draft Guide to Enactment and Use of the UNCITRAL Model Law on International Commercial Conciliation; A/cn. 9/514 (27 May 2002). http://digitalcommons. pepperdine. edu/drlj/vol3/iss3/5 8 Dobbins: UNCITRAL Model Law on International Commercial Conciliation: From [Vol. 3: 529, 2003] PEPPERDINE DISPUTE RESOLUTION LAW JOURNAL and legislators preparing the necessary legislative revisions, the information provided in this Guide should also provide useful insight to other users of the text, including commer7 cial parties, practitioners, academics and judges. Prepared by the Secretariat, the Guide discusses issues left unsettled in the Model Law, recognizing that some provisions may need modifying to conform the Model Law to particular legal traditions and nuances of a State contemplating adoption of the Law. Following the Working Groups approval of the language for the final draft Model Law and the Guide to Enactment and Use, the Secretariat set upon the task of preparing the final Report o f the Working Group the vehicle by which the Model Law would be presented to the Commission. This included preparing the Compilation of comments by Governments and International Organizations, 18 these comments having been received after the Secretariat circulated the approved Draft Model Law. In June 2002, the Commission approved and adopted the Model Law and Guide to Enactment and Use as submitted in the Secretariats Report. From there, the Model Law found its way to and surmounted its last hurdle adoption by the General Assembly. At its 5 2 nd Plenary Meeting, 19 November 2002, the General Assembly adopted the following resolution, to which was annexed the approved Model Law: The General Assembly, Recognizing the value for international trade of methods for settling commercial disputes in which the parties in dispute request a third person or persons to assist them in their attempt to settle the dispute amicably, Noting that such dispute settlement methods, referred to by expressions such as conciliation and mediation and expressions of similar import, are increasingly used in international and domestic commercial practice as an alternative to litigation, Considering that the use of such dispute settlement methods results in significant benefits, such as reducing the instances where a dispute leads to the termination of a commercial relationship, facilitating the administration of international transactions by commercial parties and producing savings in the administration of justice by States, 17. 18. Id. UNCITRAL document A/cn. 9/513 Produced by The Berkeley Electronic Press, 2003 9 Pepperdine Dispute Resolution Law Journal, Vol. 3 [2003], Iss. 3, Art. 5 Convinced that the establishment of model legislation on these methods that is acceptable to States with different legal, social and economic systems would contribute to the development of harmonious international economic relations, Noting with satisfaction the completion and adoption by the United Nations Commission on International Trade Law of the Model Law on International Commercial Conciliation, Believing that the Model Law will significantly assist States in enhancing their legislation governing the use f modem conciliation or mediation techniques and in formulating such legislation where none currently exists, Noting that the preparation of the Model Law was the subject of due deliberation and extensive consultations with Governments and interested circles, Convinced that the Model Law, together with the Conciliation Rules r ecommended by the General Assembly in its resolution 35/52 of 4 December 1980, contributes significantly to the establishment of a harmonized legal framework for the fair and efficient settlement of disputes arising in international commercial relations, 1. Expresses its appreciation to the United Nations Commission on International Trade Law for completing and adopting the Model Law on International Commercial Conciliation, the text of which is contained in the annex to the present resolution, and for preparing the Guide to Enactment and Use of the Model Law; 2. Requests the Secretary-General to make all efforts to ensure that the Model Law, together with its Guide to Enactment, becomes generally known and available; 3. Recommends that all States give due consideration to the enactment of the Model Law, in view of the desirability of uniformity of the law of dispute settlement 9 procedures and the specific needs of international commercial conciliation practice. CONCLUSION The Model Law, as amplified by the Guide, gives testimony to the vision of the Commission, the Working Group and the Secretariat. The use of dispute resolution processes that empower the parties to find their own settlement especially conciliation or mediation is rapidly ascending. What this author has tried to do in this Note is give the reader a glimpse of development of the Model Law groundbreaking legislation of international magnitude that fundamentally contributes to stability in the global marketplace. It seems appropriate to conclude with the words from the presiding legal officer of the Secretariat. When asked about the Model Law, Jernej Sekolec commented, The UNCITRAL process provides universal applicability. The Model Law is prepared and approved by consensus of representatives from across the spectrum. In part, this makes the Model Law significant in international commercial dispute resolution. 19. Resolution adopted by the United Nations General Assembly; document A/res/57/18.
Sunday, November 24, 2019
7Heaven Technology Management Strategies
7Heaven Technology Management Strategies Introduction Innovative technology is one of the most highly appreciated and developing industries in the world. Having achieved many goals, it is essential to consider the fact that this industry is too young and it needs a lot of achievement and other specific inventions in the future. Looking at the UAE and the companies located there, it may be said that this country is one of the most occupied by the IT technologically directed organizations.Advertising We will write a custom proposal sample on 7Heaven Technology Management Strategies specifically for you for only $16.05 $11/page Learn More Basing its business in UAE, many corporations offer outsourcing and IT solutions for the business needs all over the world. Speaking about the demand on such services, it should be remembered that modern world is impossible without innovative technologies, the Internet has occupied all the spheres and industries, therefore, the innovative technologies and the compani es which help to cope with the appeared problems are the essential parts of human life. The Company Overview and the Industry 7Heaven Technology is the company which offers innovative products and services for use as well as outsourcing for the world companies. 7Heaven Technology offers services, products, and delivers outsourcing. Loyaltimate, Pro-Man, and eZ-Mall are the products offered by the company. The services the company offers are business solutions development, website development and website and SaaS hosting. The outsourcing services offered by the company are book keeping and auditing, hardware, networking and AMC, and IT offshore services. Being the central services of the company, they create deserving competition in the industry. 7Heaven Technology is the corporation which unites many smaller companies which are responsible for its own sphere. It is essential to remember that the innovative technology industry is developing one and there are a lot of companies which serve at the market with the same products and services. To be the best, 7Heaven Technology has to apply to various strategies which are essential for the company and its further leading in the industry. Many companies have understood that it is cheaper to outsource some particular IT services than to produce them personally. Inventory management system, quick invoice management system, and quick and easy accounting solution are the services 7Heaven Technology offers. The company was launched in 2011 in UAE, and since that time the 7Heaven Technology has become the leader in the service delivery in the Middle Eastern market (7Heaven Technology). The industry of IT technologies is developing. There are a lot of various companies which offer different services and there are even more those which are ready to consume those services. Speaking about UAE and IT industry, it may be concluded that the sale of IT products have increased in comparison to the previous year (Dubaiââ¬â¢s IT m arket has grown to AED 113 billion in 2011). Even though many companies still recover from crisis, other corporations refer to outsourcing of the IT technologies as it is cheaper and more profitable.Advertising Looking for proposal on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More Key Competitors Having conducted a thorough research in the industry, it may be concluded that 7Heaven Technology has several rivals, Exceed IT Services and DIC are some of them. Looking at the situation in UAE, it should be mentioned that the impressive expansion in Dubai of the IT industry and the increase of the number of the companies which offer these services are the main characteristics of the region. Data storage and processing are the central competing issues in UAE and companies strive for consumers. The increase of the competition might create serious problems for the company, however, the specific measures were taken. To r emain equally useful companies with particular consumers and profitable income, the Dubai Outsource Zone was established with the purpose ââ¬Å"to take advantage of the growing potential the segment offersâ⬠(UAE: Dubai Outsourcing IT Industry). One of the main strengthens of the company among its competitors is its wide range of services. Turning to 7Heaven Technology, clients are eager to find all the necessary IT services and products which may be necessary. Effective use of business technology is the main criteria of the company advantage. Company Business Excellence and Quality Management Strategy Speaking about business excellence of 7Heaven Technology, it is important to define the term. Business excellence is the notion which characterizes various business models and processes which support the company goal to achieve success in performance. Quality management strategy is a particular strategy aimed at understanding the specifics of the company strategy which presuppos es completing excellent business. It is obvious that all these processes are dependant, and if the company fails to deal with one process successfully, it is impossible to wait for the best outcome. Quality management is based on three specific principles, people, consumer, and process orientation. Quality management is directed at the activities which ensure ââ¬Å"continuous improvement of the performance of the companyâ⬠and create the conditions ââ¬Å"needed in order to satisfy the stakeholders in the company by providing excellent performance and resultsâ⬠(Pfeifer 41). Analyzing 7Heaven Technology from the point of view business excellence and quality management, it is important to check how the company deals with its customers, what the processes are and how they are completed. After that the recommendations may be offered in the sphere under discussion.Advertising We will write a custom proposal sample on 7Heaven Technology Management Strategies specifical ly for you for only $16.05 $11/page Learn More As it has already been stated the company deals with three directions, services, products and outsourcing. Each of these spheres is interconnected with each other as the outsourcing and services are based on the IT technologies and products offered by the company. Providing its services, 7Heaven Technology applied to the Loyalty Program to retain existing consumers and to attract new ones. Additionally, this Loyalty Program allows the company to understand the buying behavior of customers and sell the issues which they want to buy. Additionally, being the part of the quality management, Loyalty Program is aimed at attracting new vendors and promoting their brands (7Heaven Technology). Offering customers Property Management Software Pro-Man, the company tries to assure that the companies work effectively. 7Heavenn Technology offers several packages depending on the customersââ¬â¢ needs. eZ-Mall is ââ¬Å"a complete s olution for Mall Management Companies to setup and manage their operations based on industry standard processesâ⬠(7Heaven Technology). To make sure that the company pursues business excellence, it is important to consider its relation to the customers. The mission of the 7Heavenn Technology is to satisfy the needs of clients. Key Resources and Capabilities The key resources of the company lie in the innovative technologies and their appropriate use. Applying to the safety of the company, it should be stated that 7Heaven Technology is driven by the creativity o its staff, therefore the employees in the company are highly apprised. It is also essential to say that the company pursues the goal to complete task with minimal expense. This is one of the leading outsourcing issues which are considered as the most important ones. However, sometimes the problem of quality appears. Therefore, it is essential to remember about the pieces of advice in relation to company quality managemen t and business excellence which are going to be discussed. Distinctive Competencies and Potential Sources of Sustainable Competitive Advantage Dwelling upon the advantages of the company, it is important to remember the loyalty program, fast and quality service delivery, immediate and professional feedback. The companyââ¬â¢s priority before other companies lies in the fusion on the services and products. 7Heavenn Technology does not offer one particular product or services, it offers many services and many products along with outsourcing facilities.Advertising Looking for proposal on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More Therefore, turning to the company, a consumer may get the full package of services one needs. The distinctive competencies of the 7Heavenn Technology is its guarantee of the security of customerââ¬â¢s information. Offering book keeping and auditing the company makes sure that all the data the clients provide the company with are going to be highly secured. So, respect to the customers and the ability to meet their needs along with the specific information security strategies are the main priorities of 7Heavenn Technology. Recommendations To achieve the business excellence, the company is to pay attention to its weaknesses and to use its strengths in dealing with them. Having considered the company competitors, resources and strategies used for company management, it is possible to recommend referring to the EFQM Excellence Model. The main idea of this strategy lies in outsourcing the management practices which are based on eight fundamental concepts. Here is an analysis of these concepts from the point of view of the company strategy and the recommendations to the company further actions. The company should achieve balanced results. Offering services, products and outsourcing facilities, the company should make sure that the demand on these specific issues is balanced. Furthermore, the company should add value to the consumers. There are many strategies aimed at completing this task. The company should pay more attention at promoting and advertising on order to complete this stage. Furthermore, it is important to remain a leading company with vision, inspiration and integrity. Being an IT corporation which depends on the creativity of human resources, it is essential to be the leader in the industry as the innovations change and the first company which has managed to invent something new gets a prize, more customers. It may be stated that some of the concepts of the EFQM Excellence Model are met which helps to draw a conclusion that the company is on the co rrect way, still, it needs some particular changes to be made. 7Heaven Technology is an IT company, therefore, the concept of managing by processes is followed. The company also succeeds through people as human resource is one of the main parameter in successful work of the company. Nurturing creativity and innovation are the most essential processes in the company management, therefore, these concepts are met. However, the company should encourage employees for more and better work. Creativity is an inevitable aspect of the work, the company must be creative to be able to serve its customers and offer them constantly new services which are going to be useful to them. The company builds partnerships as it is too difficult to offer outsourcing services individually. The company should be guaranteed by support from other corporations in order to secure itself from customer dissatisfaction and to make sure that it has all the necessary resources for completing the task. 7Heaven Technol ogy is responsible for its sustainable future as it has a desire to develop and increase its consumer base (Hakes 255). 7Heaven Technology company presents its services in IT industry, therefore, fast and quality delivery of the services and immediate reaction if any problem appears is an obligation for the company. The company managers understand that in case all the processes work successfully, the particular needs of the quality management are met as well as requirements of the business excellence. Conclusion Therefore, it should be concluded that 7Heavenn Technology is a relatively new company which has managed to gain positive image in the IT industry and the attention of the clients. However, in the highly competitive environment, it has many rivals and to cope with them the company should change some strategies. Quality management and business excellence models discussed above are the most effective ones as on the one hand, they help organize the work of the company on an app ropriate level and on the other hand, it assists the customers and meeting their needs. The recommendations offered for the further company development are to be followed, otherwise, it is going to be difficult to for 7Heaven Technology to position themselves at the Eastern market and to become serious competitors to the enterprise which have been developing in the industry for many years and who have already got regular customers and who feel secured in the competitive world. ââ¬Å"7Heaven Technology.â⬠2012. Web. 7heaventech.com/ ââ¬Å"Dubaiââ¬â¢s IT market has grown to AED 113 billion in 2011.â⬠Dubai Chamber. 18 Dec. 2012. Web. dubaichamber.com/whats-happening/chamber_news/dubai%E2%80%99s-it-market-has-grown-to-aed-113-billion-in-2011 Hakes, Chris. The EFQM Excellence Model to Assess Organizational Performance: A Management Guide. New Jersey: Van Haren Publishing, 2007. Print. Pfeifer, Tilo. Quality Management. New Jersey: Hanser Verlag, 2002. Print. ââ¬Å"UAE: Dubai Outsourcing IT Industry.â⬠Global Arab Network, 31 March 2011. Web.
Thursday, November 21, 2019
Ch2 Literature Review of faculty attitudes towered e-learning Dissertation
Ch2 Literature Review of faculty attitudes towered e-learning - Dissertation Example Faculty attitudes are often perceived to be amongst the main sources that lead towards change efforts in academic programs. There are some studies that reveal that faculty development programs make faculty members to become prone to adopt only such changes that they feel are crucial or desired (Costa, McPhail, Smith, and Brisk, 2005, p. 105). Given that e-learning has been made possible because of new technology, its efficient use is dependent upon positive attitude being adopted by faculty members. There will be more meaningful incentive for using e-learning if faculty attitudes become positive (Liaw Huang, & Chen, 2007). There may be initial reluctance on the part of faculty members to adopt new teaching styles in view of the massive effort that has to be made in adapting to them. It is in this context that there is increasing demand to alter the negative attitudes towards using e-learning amongst faculty members. Only in this way can e-learning teaching requirements be fulfilled. The threats associated with this new style of teaching and technology does not mean that the dangers and risks associated with this system should be ignored. ... According to Magnussen (2008), it has become very important to adopt e-learning as a meaningful option for teaching because of the change towards philosophical concepts through which educators are viewed. They are not considered as distributors of educational content but as facilitators of learning. Bai and Ertmer (2004) have held that faculty attitude towards technology can be made better by integrating the available technology with course work provided to faculty members. A significant aspect in this regard is that faculty members can teach in the same way as they have been educated. It is very true that computer proficiency cannot be transferred to learners until faculty members adopt positive attitude towards e-learning (Yildirim, 2000, p. 481). Liaw (2006) has raised questions if learning institutions will be able to meet the requirements of a diverse student population and transforming societies. Mahdizadeh, Biemans, and Mulder (2007) researched on Perceived self-efficacy of fa culty attitudes toward e-learning and found that the use of e-learning by instructors is explained largely in terms of their perceptions about the value they get from e-learning systems. The concept of computer self efficacy is derived from Banduraââ¬â¢s (1986) self-efficacy construct that relates to a personââ¬â¢s ability to use computers. Perceived enjoyment is defined as ââ¬Ëââ¬Ëthe extent to which the activity of using a specific system is perceived to be enjoyable in itââ¬â¢s own right, aside from any performance consequences resulting from system useâ⬠(Venkatesh, 2000, p.343) Perceived enjoyment is the inherent motivation that has a strong
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